Contact & Support
🚨 Accident Procedure
If you are involved in an accident: 1) Ensure safety first — 2) Call emergency services if needed — 3) Document the incident with photos — 4) Contact Drivewe support immediately at support@drivewe.co
Frequently asked questions
Does Drivewe provide insurance?▾
No. Drivewe does not provide insurance or protection coverage. Renters and hosts must each have their own appropriate insurance. See our Insurance Requirements page for guidance.
Insurance requirements →How do I cancel a booking?▾
View your trips and select the booking you want to cancel. Cancellations are subject to the host's cancellation policy.
Cancellation policy →What if there is damage to the vehicle?▾
Report damage to Drivewe support within 24 hours of the trip end date. See our Claims & Accident page for the full procedure.
Claims procedure →