Cancellation Policy

Cancellation policies are set by individual Hosts. The applicable policy is shown on each car's listing page before you book.

Common Policies

Flexible:* Full refund if cancelled at least 24 hours before pickup.

Moderate:* Full refund if cancelled at least 5 days before pickup; 50% refund thereafter.

Strict:* 50% refund if cancelled at least 7 days before pickup; no refund thereafter.

**No-Shows** If a Guest fails to pick up the vehicle, the booking is treated as a late cancellation under the applicable policy.

**Host Cancellations** If a Host cancels a confirmed booking, the Guest receives a full refund.

**Disputes** Cancellation disputes should be reported to Drivewe support within 24 hours.